Returns Policy
We have a 30-day return policy on all Lightbody® supplements and are proud to offer a 30-day money back guarantee, minus the cost of shipping. If 30 days have passed since your purchase, we can’t offer you a full refund.
If you wish to make a return of your product, please fill out the form below. Specify in the “Return Details” field why you wish to return the item and what item(s) you are returning. Please do not send your purchase back to the manufacturer until we have responded to your return request.
Fill out the fields to return a product.
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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Replacements
We only replace items if they were received defective or damaged. If you received a defective or damaged item, please fill out the Return Request form above and specify that you would like a free replacement.
Returning your Supplement
To return your supplement, you should mail it to: 1780 102nd Avenue N STE 500, St. Petersburg, FL 33716.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We are not responsible for return shipments that get lost in transit, so we recommend using shipment tracking to ensure it reaches our warehouse.
Questions?
Contact us at [email protected] or call us at (844)-779-2418 from 9am-5pm EST. for questions related to refunds and returns.